Receptionist

Who We Are 

We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck! 

What's It Like to Work Here 

We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. 

Essential Job Functions 

• • Greet and Assist Visitors

    • Welcome customers and visitors in a professional and friendly manner.
    • Provide assistance to walk-in customers and direct them to the appropriate department or staff member.
   

  • Answer Inquiries

    • Respond to general questions regarding services, memberships, and company policies.
    • Handle accounting and billing inquiries accurately and promptly.
   

  • Process Payments

    • Accept and process payments for services, memberships, and invoices.
    • Ensure proper documentation and receipts for all transactions.
   

  • Membership Management

    • Assist customers with membership renewals and updates.
    • Maintain accurate records of membership status.
   

  • Coordinate Deliveries

    • Receive and log incoming deliveries.
    • Notify appropriate staff and ensure timely distribution of packages.
   

  • Invoice Support

    • Help customers with invoice-related questions.
    • Provide copies or explanations of invoices as needed.
   

  • Administrative Support

    • Answer and route phone calls to the correct department.
    • Maintain a clean and organized reception area.
    • Assist with filing, data entry, and other clerical tasks as required.

Essential Job Requirements 

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Required Qualifications 

• High School Diploma or GED Equivalent  

• 1+ years of proven success in a receptionist or customer service role 

• Inbound and outbound call volume experience  

• Comfortable with selling our services

• Exceptional communication/interpersonal skills 

• Ability to exercise independent judgment and make appropriate decisions 

• Ability to organize and manage multiple tasks accurately 

• Commitment to company values 

• Basic computer skills 

• Reliable & punctual attendance 

• Fluent ability to speak, read, and write in the English language 

Preferred Qualifications 

• Service Titan experience 

• HVAC, Plumbing, or Electrical experience  

• Sales experience  

Compensation & Hours 

• Pay: $16.00/hr 

• Days: Monday - Friday  

• Hours: 8:00am – 5:00pm 

• Location: In-office  

Benefits 

• Medical, Prescription, Dental, Vision Insurance 

• Disability and Term Life Insurance 

• Matching 401(k) 

• Paid Holidays 

• Paid Time Off (PTO) 

Candidates must successfully pass a drug test and background check. 

If we sound like a company you want a long-term career with, apply today! 

We are an Equal Employment Opportunity Employer